For freight brokers and carrier vetting
Check carrier phone numbers for fraud warning signs
A phone number that doesn’t fit the carrier can be one warning sign of carrier identity theft or double brokering. Check the numbers from carrier packets, load-board posts and dispatcher calls for line type and phone company, then call back a number you found yourself before you tender a load.
| PHONE_NUMBER | PHONE_LINE_TYPE | PHONE_COMPANY |
|---|---|---|
| 2025550100 | CELL PHONE | T-MOBILE |
| 2025550102 | VOIP | GOOGLE VOICE |
| 2025550103 | LANDLINE | FRONTIER |
Example numbers from the fictional 555-01XX range.
What to look for
Four warning signs worth a call-back
- A VoIP or app number
- Numbers from apps and internet phone services, such as Google Voice, are quick and inexpensive to get, so they say little about who is behind them.
- A new phone company
- If a number you checked before now shows a different phone company, the number may have changed hands. Re-check your carrier list from time to time to catch this.
- A ported number
- Through the API, US numbers also show whether they moved to another phone company. A port can mean the number changed hands, though ports are common and routine. Canadian numbers have no porting data.
- A fake or invalid number
- A number that can’t exist or be dialed is a reason to ask for another way to reach the carrier.
Two ways to use it
Check a list, or check as carriers onboard
Each number comes back with its line type (mobile, landline, VoIP, toll-free or unknown), current phone company, location and a fake-number flag. VoIP includes app numbers like Google Voice. The API also returns ported status for US numbers. Canadian numbers show the company that holds the number block.
Upload your carrier list
Export the phone numbers from your TMS or carrier packets as a CSV or Excel file. Results come back one row per number in the same order, so they line up beside your MC numbers. $0.004 a number, $35 minimum, and you see your total before you pay.
- No account needed
- Volume discounts at 250,000 and 1 million numbers
- Pay by card or invoice
| Batch size | Per record |
|---|---|
| Up to 249,999 records | $0.004 |
| 250,000+ records | $0.0038 5% off |
| 1 million+ records | $0.0036 10% off |
The rate applies to the entire batch.
Check numbers as carriers onboard
Add the lookup to your onboarding flow with the API, or connect it through the HubSpot, Zapier, Make and HighLevel integrations. New accounts get 100 free lookups, no card required, to use in your dashboard or through the API.
Questions
Carrier phone check questions
Does this verify a carrier or catch double brokering?
No. It checks the phone number, not the carrier. It doesn’t verify MC or DOT authority, look at FMCSA records, or tell you who is on the phone. Use it as one signal alongside your own vetting.
Does a VoIP number mean the carrier is fraudulent?
No. Plenty of real carriers use VoIP or app numbers. A VoIP number is a reason to call back a number from an independent source before you tender a load.
Does it connect to Highway, RMIS, MyCarrierPackets or my TMS?
There’s no built-in connection. Export the numbers as a CSV and upload them, or connect through the API or Zapier.
What does a result include?
The number’s line type, phone company, location and whether it is fake or invalid. API lookups also show whether a US number was ported. Neither includes a port date, the subscriber’s name or whether the line is active.
Check the numbers before you tender the load
Upload a CSV or Excel file and see your total before you pay. $0.004 a number, $35 minimum.